Let us show you how we rise
above the crowd.
Our solutions help you cultivate positive and lasting relationships with your customers.Explore Our Solutions
providing exceptional customer service is woven into our company culture.Our Methodology
"We're Proxi, and we're passionate about building extraordinary customer relationships."
Above everything else, we believe that customer satisfaction is the #1 goal.
Proxi is a Business Process Outsourcing company that specializes in Contact Center Management. We have innovative solutions, cutting-edge technology, the highest security standards, and superior reporting and analytics, but that's only the beginning. What really makes us stand out is our philosophy that everything we are—our people, our technology, and our processes—should lead to a positive experience for your customers.
We also save you time and money. When you partner with Proxi, we provide the technologies and workforce you need to optimize your revenue. That way, you can focus your budget and energy on what your business does best. Meanwhile, we'll support you and your customers with our proven resources and experience.
To learn more about how we can help you grow your business, visit our Solutions page.
We know that every business is unique,
As your business becomes more complex, so do the needs of your customers.
Along with Inbound and Outbound telephony services for the contact center, we offer Interactive Voice Response (IVR) technologies to enable self-service, as well as Email, Web Chat, Text Messaging, and Social Media communication to interact with customers the way that they want to interact with you.
Our U.S.-based call centers
are located in the Midwest (Lincoln, Nebraska, and Aurora, Colorado), operating across two time-zones (Central and Mountain) and serving your customers 24/7. This provides your customers with clear and effective communication for a positive brand experience. All of our associates work in one of these two offices, allowing us to safeguard your customers' data by controlling physical access to the premises.
Proxi is serious about security.
We're not just providing exceptional service.
Proxi is a Midwest-based outsourcing organization with a passion for outstanding business processes and exceptional customer service.Explore Further
Serving your customers quickly and professionally is our #1 goal, and we have a lot of tools to make that happen.Explore Further
In this paper, we discuss current customer trends to consider when outsourcing your contact center, and how that data can help you earn/maintain customers to grow your business.